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Online text size
To change the text size in your internet browser, or to magnify your screen, first go to the Settings menu in your browser. You’ll usually find the option to change the text size under Preferences, View or Appearance.
You can find more detailed guides for the most popular web browsers below.
Text-to-Speech
If you need text-to-speech support, screen reader or read-aloud software may help.
Most browsers have a text-to speech function in their Settings menu. Turn this on and your device will read out the on-screen text. This functionality is also known as read aloud, read mode or reader view. Our website supports screen readers such as NVDA, VoiceOver and Narrator.
Online help from AbilityNet
AbilityNet have a range of resources aimed at making the web more accessible. They have step-by-step guides to adapt your phone, computer or tablet to make it easier to use online. For more information head to the
AbilityNet My Computer My Way website.
Get documents in a range of formats
We can send you documents in the following formats:
Braille
Large text
Audio
Let us know what you need by . Once you’ve done this, your new documents will arrive within 10-15 days.
Contact Us
Chat with us
The quickest way to get in touch is online, through our live chat.
Give us a call
Please call on us 0345 268 2186. We’ll be happy to help.
Monday to Friday, 8.00am to 8.00pm Saturday, 8.00am to 6.00pm Sunday, 10.00am to 4.00pm Bank holidays, 10.00am to 4.00pm
For our joint protection, telephone calls may be recorded and/or monitored
Calls are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.
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For security, your session will end in 2 minutes and your details may be lost.
